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MCSE+M+S, MCSA+M+S, MCITP, MCDST, MCP, MCTS,
ACDT, ACPT, ACMT, ACSP
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Apple
Certified
Support Professional |
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Apple
Certified
Macintosh Technician |
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Apple
Certified
Desktop Technician |
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Apple
Certified
Portable Technician |
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Owner's
Message
We launched the
orignal PC Paramedic on July 3rd 1995 in Dallas and made
SaddleBrooke a second location for the business in the fall of 2002.
We began by making service calls to SaddleBrooke residents, and, if a
computer needed bench work, we did it in our garage, kitchen or any other
flat surface in our house. Linen closets were filled to the brim with
Hard Drives, Motherboards, and CPU's. By the summer of 2004, the business
had grown sufficiently that we were in dire need of both space and
employees.
We opened
the doors to the Computer Store in the SaddleBrooke Shopping Center on
September 6, 2004. In addition to service, the store has given us the
opportunity to offer a wide variety of products as well as local, friendly
support to our customers. As many of you know, we also reopened the
SaddleBrooke Post Office, now known as
Julie's Gift Post
on September 1, 2006.
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Julie and James Benningfield |
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Julie Benningfield |
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| Since 1990, Julie Benningfield has been a
programmer analyst, database administrator and web developer for
American Airlines, PageNet, and Dell Computer Corporation. She
has designed program code and databases for Web Based Retail Stores,
Reservation Systems, Credit Card processing, and Virtual Events
Applications. Her prior experience includes 15 years of
application design, development and project leadership on large
mainframe systems. Julie also has her Amateur Radio License KD5BJS. |
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James Benningfield, MCITP Enterprise Administrator (2008)
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James Benningfield has over 30 years of experience in a wide range of
computer hardware and software. Prior to launching PC Paramedic and Apple
Paramedic, he built web hosting data centers and set up local area
networks and developed database driven applications for the web. Before
moving to Tucson, James spent 5 years as a senior software engineer for
Cirrus Logic in Austin, Texas. Prior to that, he attended Microsoft
University in Belleview, Washington and became a proficient Programmer
using C, Advanced C and Windows SDK. He now uses C# .NET Framework 3.0
for many projects. James also has his General Class Amateur Radio License
WB5RZJ.
James has the following Certifications:
MCITP Microsoft Certified IT Professional
MCITP Enterprise Administrator(2008)
MCITP Enterprise Support Technician (Vista)
MCTS Microsoft Certified Technology Specialist
MCTS Active Directory: Configuration (2008)
MCTS Applications Infrastructure Configuration (2008)
MCTS Network Infrastructure Configuration (2008)
MCTS Windows Configuration (Vista)
MCP Microsoft Certified Professional
MCSE Microsoft Certified Systems Engineer (2003)
MCSE+S! Microsoft Certified Systems Engineer Security(2003)
MCSE+M Microsoft Certified Systems Engineer Messaging(2003)
MCSA Microsoft Certified Systems Administrator (2003)
MCSAM Microsoft Certified Systems Administrator Messaging (2003)
MCSAS Microsoft Certified Systems Administrator Security (2003)
MCDBA Microsoft Certified Database Administrator(2000)
MCDST Microsoft Certified Desktop Support Technician (XP)
CompTIA Server+
CompTIA Security+
CompTIA Network+
CompTIA Linux+
CompTIA I-Net+
CompTIA A+
ACSP Apple Certified Support Professional (Leopard)
ACDT Apple Certified Desktop Technician
ACPT Apple Certified Portable Technician
ACMT Apple Certified Macintosh Technician
AltiGen OE/ACC 5.0A-5.2 Certified Engineer
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Where
are they? |
| Although James and Julie originally spent most of
their time in the
store or making service calls, customers do not see them as much as they
used to.
Julie does the much of the "behind the scenes"
management (accounting, payroll, HR, inventory, etc) for both PC Paramedic and Julie's Gift Post, home of the SaddleBrooke Post Office. James keeps
the data center running smoothly, develops websites for individuals and
businesses, and creates productivity tools for the company. He is
also a dedicated student of the latest technology and coach for
our outstanding team of technicians. |
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Ray |
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Ray DuRain, our Service Manager joined the team as a Senior Service
Engineer in May of 2005. He had been a Microsoft employee for
7 years prior to that. Ray makes service calls, repairs computers, and
serves as the liason between PC Paramedic and the HOA 1 Data Center
where he is on call 24/7. He is Microsoft Certified Professional: MCDST. |
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Mike |
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Michael Mezza, Came to us with 9 years IT experience
in systems migration, data backup and restoration, network resource
configuration, and administration, providing hands-on training to
co-workers. As a dedicated technician has become a master at
multitasking, helping customers, fielding phone calls and getting
all the bench jobs out on time. |
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Lance |
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Lance Eckhart, our Computer Store Sales Person+ is working on more Computer Certifications.
He helps customers in the store, fields phone calls,
makes service calls and gives status updates to customers with computers
in our shop. He is CompTIA A+ Certified MCP - Microsoft Certified Professional
MCDST - Microsoft Certified Desktop Support Technician (XP).
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Erik |
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In addition to being the Manager of the
Retail area of the Computer Store, Erik has been instrumental in the success of PC Paramedic.
He orders all the high quality parts and supplies for the Computer Store and builds
all of our new computers. Now he has a new office at the computer Store,
if you look closely, you can usually see one or two new
computers being assembled in his new bench area.
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