Program Manager, Growth and Community

At TigerData, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, TigerData accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

TigerData is seeking a highly motivated and talented Program Manager to join our Marketing team. This role will be central to managing and executing impactful community marketing programs and supporting growth initiatives aimed at increasing engagement and adoption.

What you will be responsible for in this role: 

Community Marketing/Low Touch Programs:

• Develop and manage low-touch programs for smaller users and self-serve customers.

• Facilitate the capture of authentic, high-trust narratives that drive word-of-mouth marketing and enhance discoverability.

• Implement strategies that enable long-tail users to advocate for TigerData without requiring high-touch investment.

• Monitor and analyze program metrics to assess effectiveness, adapt strategies as needed, and report results to relevant stakeholders.

Program Management:

• Serve as the Directly Responsible Individual (DRI) for assigned projects, ensuring clear understanding of goals, timelines, and deliverables.

• Own the creation, documentation, and dissemination of program requirements, roadmaps, and key success indicators.

• Lead project planning sessions, define workstreams, identify potential risks, and manage dependencies.

• Act as a key point of connection between teams to facilitate efficient workflows and resolve any obstacles.

You could be a great fit if you have:

• Experience: A minimum of 3 years of experience in program management, project management, or similar roles within marketing or technology organizations.

• Organized: Exceptional organizational capabilities with a proven ability to manage multiple programs and demanding timelines concurrently.

• Communication: Outstanding written and verbal communication skills, with the ability to effectively convey ideas to diverse teams and stakeholders.

• Leadership: A strong ability to influence and lead without direct authority; comfortable working independently and taking ownership of responsibilities.

• Problem-Solving: Resourceful and solution-oriented, with experience in navigating ambiguity and managing competing priorities.

• Analytical: Proficient in tracking and analyzing metrics to evaluate program effectiveness and support data-driven decision-making.

• Technical Marketing Knowledge: Familiarity with growth-focused and community-driven marketing methodologies; experience with developer communities is considered a plus.

• Tools: Proficiency in using project management software and familiarity with analytics tools such as Google Analytics and HubSpot.

You might not be a great fit if:

• You’re uncomfortable with a fast-paced, dynamic environment where priorities can shift quickly.

• You do not have an interest in building your technical skills, and have a passion for developer tools. 

• You are not passionate about developer-focused content creation or community building.

Our Commitment:

• We respond to every applicant.

• We review applications fairly and objectively, and shortlist based on relevant skills and experience.

• We ensure clear and timely communication throughout your candidate journey.

• We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

About TigerData🐯

TigerData, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, TigerData is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at TigerData

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

Our Tech Stack:

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase

What We Offer:

(Please note that benefits may vary based on country.)

• Flexible PTO and comprehensive family leave

• Fridays off in August 😎

• Fully remote opportunities globally

• Stock options for long-term growth

• Monthly WiFi stipend

• Professional development and educational resources 📚

• Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯